Strength in Numbers. 24/7 support.
Dedicated support when you need it most.
- Dedicated Account Managers
- 98% of tickets responded to in 24 hours
- Quick response times
Enterprise Sales Team
Dedicated Payment Experts
Trusted by top performing companies
Dedicated Support for Your Success
Every ticket matters. We prioritise tickets based on business impact—so critical issues are resolved quickly, and every request gets the attention it deserves.
Payments Security
Response times you can rely on
You can easily log a ticket via Freshdesk, or reach us by phone from 7am to 6pm (Mon–Fri) and 9am to 2pm (Sat, Sun, and Public Holidays).
Conversion Specialist
Senior technical expert dedicated to improving your conversion rates.
Direct Escalation
Access to the Head of Operations and Enterprise Sales for critical issues.
Personal Account Managers
Dedicated sales manager and senior key account manager for monthly and quarterly reviews, daily support, and account growth.
Expert Tech Support
Dedicated application engineers for technical assistance.
Support that doesn't go on holiday
73.9% of businesses say customer service
is the most critical factor for online retail success.*
*2024 Online Retail report
is the most critical factor for online retail success.*
*2024 Online Retail report
SweepSouth relies on our dedicated customer support.
Easy integration
Hassle-free integration with dedicated engineering and support teams.
Consistant uptime
Payments were processed in the busiest of booking times.
After sales Support
Exceptional Support from Peach Payments year after year.
Accept Multiple Payment Methods for Support
Start accepting payments
Ready to enjoy secure online payments?
Fill in your details and our team of payments experts will get in touch and walk you through getting set up with Support.
Our conversion rate on the site is probably the strongest I’ve ever seen on a website, and I attribute that to how good and frictionless the Peach Payments checkout process is.
Jannes Schuiling
General Manager
At Afrihost, innovation is in our DNA. Partnering with Peach Payments has helped us stay ahead by integrating the latest payment technologies, from Pay by Bank to ZeroPay, that make the AirMobile experience smoother and more inclusive.
Gian Visser
CEO
With Peach Payments’ Point of Sale devices, iTickets can now offer customers a seamless way to pay with a variety of payment methods at the door.
Nowel Chitorido
Senior Manager
I think a partner who can evolve with you through six years of growth and be thousands of times bigger than we were at that point in terms of revenue and how much we process. And I think that's been why we've had this partnership last for so long.
Aisha Pandor
CEO & Co-founder
Peach Payments' subscription payments functionality is an important part of the Naked business, enabling us to remove friction for our customers in the payments process.
Alex Thomson
Co-Founder
A small difference in transaction success rate can mean tens of millions of rands in revenue. Peach Payments delivers more successful transactions than anyone else.
